The difference between a $300 pipe repair and a $3,000 drywall-and-remediation project is often just whether the leak was found before or after excessive wall opening. Our Leak Detection service in Tyler uses the same detection methods utilities and insurance adjusters rely on β to pinpoint the failure location before anything is cut.
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A pressure test tells us a leak exists and how much water is escaping. Detection equipment tells us precisely where.
Acoustic detection is most effective on metal pipe (copper, cast iron) under slab or in concrete β materials that conduct sound efficiently. It works in quiet environments and requires shutting off the house briefly to establish a clean acoustic baseline.
Active water leaks β hot or cold β create a temperature differential on the surfaces they contact. An infrared camera shows these differentials as color-coded heat maps, revealing the wet zone inside a wall or under a floor without any cutting. A cold water leak behind drywall appears as a spreading blue-gray cool zone; a hot water leak shows the inverse.
Pressure decay testing is the standard by which we confirm a leak is present before committing detection equipment time. It also tells us approximately how significant the leak is β a rapid pressure drop vs. a slow one indicates the size of the escape point.
For leaks that don't produce sufficient acoustic signature β very slow leaks, polyethylene pipe, or leaks deep under concrete β we can introduce a nitrogen/hydrogen tracer gas mixture into the isolated pipe and use a calibrated gas detector at the surface to find where the gas escapes. The detection sensitivity can locate leaks that produce no discernible pressure drop during a standard timed test.
Our detection service covers the full property, not just the obvious locations.
Confirmed slab leak location is documented with a marked point on the floor and provided to you in the written detection report, with coordinates relative to fixed reference points for the repair crew.
We document the thermal anomaly, mark the approximate pipe location, and recommend a minimal access cut rather than a wide wall opening.
Supply lines between the meter and the structure run underground and are vulnerable to corrosion, ground movement, and tree root damage. A main supply line leak shows as unusually high meter usage with all interior fixtures off, sometimes with wet ground or sinkholes along the line path. Acoustic detection locates the failure in the buried line precisely enough to minimize excavation footprint.
Pool plumbing β suction and return lines buried between the equipment pad and the pool shell β can develop leaks at fittings or in the pipe body that appear as unexplained water loss. We pressure-test the pool plumbing circuit, isolate the return and suction lines separately, and use acoustic detection to find which line and where.
Commercial water loss from undetected leaks often shows up as elevated utility bills for months before physical evidence appears. We can assess a commercial building's plumbing system for suspected leaks at the property owner's or property manager's request.
We format detection reports specifically for insurance submission and can provide documentation on our detection equipment and methodology to claims adjusters on request.
Here's exactly how a Masters Plumbing Service leak detection call plays out.
We start at the meter. All fixtures off, we watch the meter for 10 minutes. Movement confirms active water loss from the supply side. We also check for any visible evidence β water stains, soft floors, moisture readings with a moisture meter at suspect wall surfaces.
We isolate the supply system into zones β hot side, cold side, and if possible, individual branches β and pressure-test each zone to determine which branch is losing water. This narrows the area of active search significantly before detection equipment is deployed.
We document findings with thermal images and note detection readings at multiple grid points to triangulate the strongest signal.
You receive a written detection report including pressure test results, detection method summary, leak location (described relative to fixed reference points), and thermal imagery. If you want us to repair the leak, we quote the repair and execute immediately. If you have your own plumber, the report gives them everything they need.

My water bill doubled over three months with no change in usage. Masters Plumbing Service came out, confirmed the meter was moving with everything off, isolated the cold supply to the kitchen as the failing branch, and used the acoustic device on the slab to pinpoint a location 4 feet from the outside wall under the kitchen floor. The repair crew opened a 10-inch circle in the tile, found a pinhole in a copper elbow exactly where detection said it would be. I was skeptical acoustic detection was that precise β it was.
Our insurance company required professional leak detection documentation before approving the claim. Masters Plumbing Service's written report with pressure test data and thermal imagery was exactly what the adjuster needed. Claim approved. The detection cost was covered as part of the claim.
Pool was losing 2 inches of water per day β more than evaporation could explain. Masters Plumbing Service pressure-tested the plumbing circuit, isolated the issue to the return line, and ran acoustic detection along the line path to find the failure at a union fitting under the decking. Repair required pulling one deck board instead of the exploratory digging another company had proposed. Excellent, focused work.

Masters Plumbing Service provides professional Leak Detection for residential and commercial properties throughout Tyler and the surrounding Tyler, TX service area. Detection appointments available most weekdays and Saturdays.

Masters Plumbing Service's detection team finds hidden leaks in Tyler homes and commercial properties using equipment that eliminates guesswork. The detection appointment pays for itself the moment it prevents one unnecessary wall opening.
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